Automotive & Dealer Networks
Applications and websites for dealer networks: cross-branch support, vehicle inspection, and automotive software providers.
Working in this industry? Let’s talkOverview
How we work in this sector.
Dealer networks run across many branches with processes that must stay consistent, while people keep moving: technicians in the workshop, staff at the front desk, head office on another floor. An app that is only comfortable on a desktop is rarely used on the shop floor, so we design for the phone first and then connect it to central reporting.
Sector challenges
What we hear most often.
Support requests scattered
Requests between dealers travel through chat and email and are hard to track.
Paper forms, inconsistent results
Inspection forms get lost and results differ between branches.
Products hard to explain
Software providers need a site that explains the product from the dealer’s point of view.
Capabilities
What we build for this sector.
Support tickets with status and history
Every request has an owner and a trail that can be followed.
Vehicle inspection on a phone
Technicians fill it in at the workshop, with a photo on each inspection item.
Automatic reports
Reports are built from data already recorded, not reassembled by hand.
Bilingual corporate website
Service pages, a blog and a demo request form you can manage yourself.
Work in this sector.
Relevant services